Visual Engagement: The Key to a Great Customer Experience
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Do you wonder why some businesses are rockin' it in the online world while others are lagging behind?
New research by the Aberdeen Group finds that those companies that invest in visual engagement technology enjoy nearly twice the growth in their annual company revenue over those that don't (8.8% versus 4.8%).
In the video: Visual Engagement: The Key to a Great Customer Experience Aberdeen explains in full detail the what and why (ROI) of customer visual engagement.
You will discover:
The secret to reducing customer and agent effort—instantly.
How to use customer feedback to hone your engagement strategy.
Quick ways to grow ROI while building customer lifetime value for the long run.